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Privacy Policy for your 100cuxi account

This Privacy Policy explains how 100cuxi collects, uses, stores and protects the data linked to your account, wallet activity and support chats.

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How privacy applies to your access

100cuxi Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

When you create or manage an account, we collect the data needed to run your login, wallet checks, support record and security checks. That may include your name, contact details, device data, IP address, transaction references and messages you send to our support team. We use

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these details to keep your account available, confirm wallet actions, detect unusual access and answer privacy requests. We do not ask for more data than we need for the account service, and we keep records only for operational, legal and security reasons. If access or eligibility
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is discussed, it depends on local law and is available where local law permits. This notice covers data linked to Touch 'n Go, GrabPay, Boost dan FPX payment context, not the separate privacy terms of those providers.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT ROUTES

Ask us about your privacy record

If you want to check, correct or question the data we hold, use the contact route that fits your account status.

Account privacy desk Use the account help channel when you need a copy of your stored profile details, wallet references or login history. We confirm ownership first, then route the privacy request to the team handling account records.

Wallet record query If your question involves Touch 'n Go, GrabPay, Boost dan FPX references, send the transaction time and account email. We check our own record while payment provider privacy terms remain separate.

Correction request Tell us which account detail is outdated or incorrect, such as contact data or profile spelling. We may request matching proof before changing records that affect login access or wallet verification.

DATA HANDLING

Our privacy handling for casino records

Your privacy record is managed through account controls, staff access rules and retention checks. We separate routine service data from sensitive wallet references where practical, and we log changes that affect access.

Data we collect

We collect account details you provide, login data, device signals, wallet references and support messages. These records help us run access, verify account actions and respond when you ask about your privacy record.

Cookie use

Cookies help remember session status, language choices and security checks. You can adjust browser settings, but some account pages may need essential cookies so login, wallet confirmation and support chat work correctly.

Account security

We use access controls, session monitoring and verification steps when account activity looks unusual. These measures protect your data while keeping a record of changes that may affect your profile or wallet history.

Retention checks

We keep data for as long as needed for account service, dispute handling, audit duties and legal requirements. When records are no longer needed, we remove or reduce them according to internal retention checks.

Sharing limits

We share account data only with service providers that support account access, payments, hosting, security or customer help. They receive what is needed for that task and must handle it under privacy controls.

Request handling

You can ask to access, correct or question your stored data through support. We verify the request, search the relevant systems and reply with the outcome or the reason more time is needed.

Questions about your privacy rights

These answers explain common privacy requests for your account, wallet records, cookies and support messages. They are written for Malaysia account access where local law permits, and they do not replace separate payment provider privacy terms.

We collect details you give us, such as contact data, login credentials, device data, IP address, wallet references and support messages. We use them for account access, security checks and privacy request handling.

We keep transaction references needed to match your account wallet activity. Touch 'n Go, GrabPay, Boost dan FPX may also process data under their own terms, separate from our Privacy Policy.

Yes. Contact support from your registered account channel and tell us what records you want checked. We verify your identity before sharing account data so it is not sent to another person.

You can ask us to correct inaccurate profile or contact details. If the change affects login access, wallet verification or account ownership, we may request proof before updating the stored record.

We keep records while they are needed for account service, security, dispute handling, audit duties or legal requirements. When there is no longer a valid need, we remove or reduce the data.

Cookies help keep your session active, remember preferences and support security checks. You can manage cookies in your browser, but blocking essential cookies may affect login, wallet pages and support chat.

Use the support channel linked to your account and mention that your request is about privacy. Include the account email and a clear request so we can find the relevant records faster.

Privacy Policy for your 100cuxi account

Ask us about your privacy record

Our privacy handling for casino records

Data we collect

Cookie use

Account security

Retention checks

Sharing limits

Request handling

Questions about your privacy rights

01 What account data does 100cuxi collect?

02 How is my Touch 'n Go or FPX data handled?

03 Can I ask for a copy of my data?

04 Can I correct my account details?

05 How long do you keep my records?

06 Do cookies track my account session?

07 Who do I contact about privacy concerns?

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